Every great product starts with a conversation - and some of the most valuable ones happen on-site, not online
Every great product starts with a conversation - and some of the most valuable ones happen on-site, not online
Last week, we had the chance to visit one of our very first customers - On-Demand Pharmaceuticals, just outside Washington, D.C. A big thank you to Luke Rogers for hosting us!
There’s something uniquely powerful about stepping into a customer’s lab - seeing the day-to-day realities, watching how our platform is used, and speaking directly with the scientists behind the work.
These aren’t just routine check-ins - they’re where the real product development happens.
We walked through their workflows, reviewed case studies we've run together, and had in-depth discussions about what's working, what’s missing, and what’s next.
It’s the kind of insight you simply can’t get over Zoom.
Early customers like On-Demand don’t just validate the product - they shape it. Their challenges, needs, and ideas are actively guiding how we evolve @ReactWise.
From every small UX improvement to large-scale algorithmic enhancements, it all comes back to one principle: building something that fits seamlessly into the way chemists actually work.
We’re incredibly grateful for the trust and openness of partners like On-Demand.
These early collaborations are foundational for making a product that people don’t just use - but truly love.
